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When a patient reports elder abuse, the most appropriate action is to report the situation to state protective services. This response aligns with the mandatory reporting laws that exist in many jurisdictions designed to protect vulnerable populations, including the elderly. Reporting to protective services ensures that trained professionals with the authority and resources to investigate the claims and provide assistance are involved.
By reporting the abuse directly, the nurse practitioner is activating the necessary systems to ensure the safety and well-being of the patient. It is crucial to act promptly to prevent further harm, as elders often face continued violence or neglect if their situations are not addressed swiftly.
The other options, while they might be well-intentioned, do not adequately protect the patient or address the seriousness of the reported abuse. Educating a family member about abuse does not address the immediate safety concerns of the patient, nor does it provide the necessary intervention. Advising a family member they will be reported lacks the proactive measures needed to stop the abuse. Encouraging the patient to reach out to a family member might put the patient at further risk and does not utilize the proper channels for protection that state services can provide. Therefore, ensuring a report is made to protective services is the best and most responsible course of action.