What is the appropriate way for a medical assistant to call out patients' names in a waiting room?

Using the first name only to call out patients in a waiting room is often favored to maintain privacy and confidentiality. In a clinical setting, it's essential to protect patients' personal information and ensure they feel comfortable. By using only the first name, the medical assistant minimizes the risk of revealing too much information to others in the waiting area, who may overhear the full name and related details.

Additionally, calling patients by their first names can foster a more welcoming and friendly atmosphere, promoting a sense of ease and rapport in a potentially stressful environment. This approach caters not only to privacy concerns but also to patient preferences for a more informal interaction.

While other options may seem suitable in certain contexts, they may compromise patient privacy or create a less personal atmosphere. Therefore, utilizing the first name strikes a balance between maintaining confidentiality and providing a personable experience for patients.